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Terms of Service

The use of this web implies the acceptance of the below conditions which can be modified at any time in order to better our services.

Prices and Products

The prices published include VAT rate applicable in Spain. The rate applicable corresponds to that of the country where the company is established, independent of wherever the customer resides within the European Union. As Galerí is located in Spain if the customer resides in France, the VAT applied on any sales will be that applicable in Spain, VAT 18%.

On sales to the Canary Islands, Ceuta and Melilla VAT is not applicable, however, Customs will apply the relevant taxes which the customer will pay. We are unable to calculate the total amount of taxes or Customs duty that will be applied on your order which in any case, will be paid by you on receipt of your order.

If you are unsatisfied with your order you have 7 working days from the delivery date, to return any of the items – according to Article 44 of the Spanish Law 7/1996, of 15 January of the ‘Ordenación del Comercio Minorista’ modified by Spanish Law 47/2002 of 19 December. Return of products that have not been sufficiently protected and packaged properly will not be accepted, nor those that do not have their original sealed packaging. For hygienic reasons we do not accept the return of cosmetic products.

Please take note that orders made on local or national holidays could take a little longer to be delivered as there are no courier services those days.

If you are a wholesaler and would like to sell your products on our webpage please contact us at, we will be delighted to hear from you!

Secure Payment

You can pay by cash/credit card, PayPal, bank transfer, pay directly into our bank account or by COD (cash on delivery):

Cash or credit card: You can pay with your cash or credit card using the secure e-commerce payment gateway, where your data is encrypted and the system connects directly to the bank and only they receive the information. This means that no information of this sort will not be seen, retained or manipulated at all by Galerí In order to use this payment system you need to register your card/s previously through your bank. If you still do not have a code number to make payments over the internet, we advise you contact your bank and register your cards for the Secure E-Commerce Payment System (CES).

PayPal: There is an additional cost of 3.5% over the total amount of your order if you use this system.

Pay into our bank account or bank transfer: You can pay by depositing the total amount of your order plus any expenses directly into our bank account at Banco Santander: 0049 4311 04 2790008806, there are no expenses in direct deposits. Please take note that bank transfers usually take 1 or 2 days to arrive in our account, so this could delay the delivery of your order. Any expenses for bank transfers will be on your account. In both cases please remember to indicate your name as well as your order number on the bank receipt so we can easily locate your payment.

COD (cash on delivery): You can pay your order directly to the courier upon arrival.

Delivery Expenses

If the article is in stock and you make your order before 17:00h the delivery will be between 24h-48h for deliveries within the Spanish peninsula. For orders made after that time your order will be delivered within 48h-72h, depending on your location.

Free delivery expenses if the total amount of an order adds up to 130€ – (Spanish peninsula and Portugal only and always when an order is to be delivered to the same delivery address) except COD orders. No orders can be delivered to PO box numbers.

Urgent Courier: €7 for deliveries within the Spanish peninsula. Please contact us at for deliveries outside the peninsula.
Remember delivery expenses are free on orders over €130 (Spain and Portugal only and always when an order is to be delivered to the same delivery address).

COD (cash on delivery): payable upon delivery, with additional expenses of 3% over the total value of your order, with a minimum of €3.

VERY IMPORTANT: : If you have confirmed your order and you decide you do not really want it, you will need to deposit €10 in our account to cover cancellation expenses.

We will not be responsible for returned deliveries due to wrong or incomplete addresses, or for orders that have not been picked up within the time limits of the courier’s or post office.

Claims and Refunds

If part of your order arrives damaged in any way, please let us know as quickly as possible at and within a maximum of 24 hours from delivery of the order, so we can make a claim with the courier. We would need you to give us your full name and number of order and the reason for the claim. We kindly request you to keep all the packaging and you give it to courier when he picks up the damaged goods. We will replace the order without charge.

In the case of faulty goods or if by mistake we have sent you the wrong item the pickup and delivery expenses will be covered by Galerí Please take into account that it is very important that you return the goods in perfect conditions, without being opened or used, in their original packaging and completely SEALED. If the goods returned are damaged because of inappropriate packaging we will be unable to accept them. Once we have received and inspected the goods to see if they are in good condition Galerí will then refund you in full.

Exchanges and Returns

Sorry but we are UNABLE to accept exchanges of products that have been OPENED or are UNSEALED from their original packaging, this includes the transparent film.

Very Important – For hygienic reasons we are unable to exchange or accept returns of cosmetic products even though they have not been opened. Please choose your products carefully ensuring that the product you purchase is really the one you want.

Expenses incurred for the exchange or return of an order will be paid by the customer; no refund will be made on delivery or pickup expenses, except if the goods returned are because of damage, bad conditions or are the wrong items.

Privacy Policy

Any information passed through to Galerí is managed in accordance to the Spanish Law ‘Ley Orgánica 15/1999 of 13 December de Protección de Datos de Carácter Personal (LOPD)’ and will be treated exclusively for the management of your orders and queries. We take the necessary security measures to safeguard your personal details and to avoid unauthorized fraudulent use of them. We will NEVER sell, disclose or transfer any of your details to third parties.

According to Spanish legislation of the LOPD if you wish your information to be corrected, removed or cancelled from our database, this should be requested in writing to

Intellectual and Industrial Property Rights

The structure, design and presentation of graphic elements, logotype and combination of colours and of any other additional elements susceptible to protection are protected by Intellectual and Industrial Property Rights whose owner is Galerí

Images of all products contained in this website are property of their respective brand names and designers.

Use of Cookies

We may use technology to track patterns of behavior of visitors to our site and this can include the use of cookies which will be stored on your browser. We use this information so we can recognize you when you return to the site and store information about your preferences.

Any questions?
T 902 022 841
Monday to Friday 9:30h to 20:00h
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